Tropical Loans LLC ("Tropical Loans", "we", "us" or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit www.tropicalloan.com (the "Website") or contact us about our financing programs, how we use it, and the choices you have.
1. Information We Collect
Information you provide to us. When you fill out our contact form, request a quote, apply for a loan or communicate with us, we may collect:
- Contact details such as your name, email address and phone number.
- The content of your messages and any details you share about your real estate project.
- Information needed to evaluate a financing request, such as entity information, property details, financial statements, credit and background information, and identification documents.
Information collected automatically. When you browse the Website we may collect technical information such as your IP address, browser type, device, pages visited and the date and time of your visit, through server logs and cookies.
2. Cookies
We use a small number of cookies that are necessary for the Website to work, including a cookie that remembers your preferred language and security cookies that protect our forms against fraudulent submissions. You can block or delete cookies through your browser settings, but some features of the Website may not work properly if you do.
3. How We Use Your Information
- To respond to your inquiries and provide information about our loan programs.
- To evaluate, process, underwrite, close and service loans.
- To verify identity and prevent fraud, money laundering and other illegal activity.
- To operate, maintain, secure and improve the Website.
- To send you updates about our services, when permitted by law. You may opt out at any time.
- To comply with legal, regulatory and contractual obligations.
4. How We Share Your Information
We do not sell your personal information. We may share it only as needed with:
- Service providers who help us operate our business, such as hosting, email, credit reporting, appraisal, title, insurance and closing providers, who must protect your information.
- Capital partners, investors or lenders involved in funding or purchasing a loan.
- Government authorities, courts or other parties when required by law or to protect our rights.
- A successor entity in connection with a merger, acquisition or sale of assets.
5. Data Security
We use reasonable administrative, technical and physical safeguards to protect your information, including encrypted (HTTPS) connections. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We keep personal information only for as long as necessary for the purposes described in this policy, or as required by applicable law and record-keeping obligations.
7. Your Choices and Rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing communications, by contacting us using the information below. Some requests may be limited by our legal or regulatory obligations. Depending on where you live, you may have additional rights under state law.
8. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.
9. Children's Privacy
The Website and our services are intended for adults and businesses. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Tropical Loans LLC
- 4311 Cameron Preserve Cir. Suite 103, Kissimmee, FL 34746
- 305.849.5399
- loan@tropicalloan.com